Agreement
These Terms of Use ("Terms") form a legal agreement between Rao Ahmad, doing business as Milo ("we," "us"), and you. They apply when you use the Milo iOS app, the web app at postbymilo.com, or anything else we make that links to these Terms (together, the "Services").
By signing up or using the Services, you confirm you have read these Terms and agree to them. If you don't agree, please don't use Milo.
Questions: raomahmed26@gmail.com.
1. What Milo Is
In short: Milo turns your voice notes into platform-ready social media posts using AI.
Milo is a voice-first content tool. You record short voice notes; Milo transcribes them and generates social posts written for Twitter/X, LinkedIn, Instagram, Facebook, Threads, and TikTok. You can tune Milo's writing style with personality sliders, save tone presets, attach a photo for context, and save ideas for later. AI features are powered by Groq.
Milo is not:
- a publishing tool — we don't post anything to social networks for you
- professional, legal, medical, or financial advice
- a guarantee that posts you publish will perform a certain way
2. Your Account
In short: 18+ only, one account per person, you're responsible for keeping it secure.
- Age: You must be at least 18 years old (or the equivalent age of majority in your jurisdiction) to use Milo.
- Accuracy: Use a real email address and keep your account information up to date.
- One account per person. Don't share accounts, sell access, or impersonate someone else.
- Security: Keep your password private. You are responsible for activity that happens under your account. Notify us at raomahmed26@gmail.com if you suspect unauthorized access.
- Closing your account: You can delete your account at any time from Settings → Danger zone → Delete account. Deletion removes your recordings, transcripts, generated posts, presets, samples, and profile from our active systems; backups are purged within 30 days. See the Privacy Policy for retention details.
3. Acceptable Use
In short: Be a normal user. Don't use Milo to break the law, harm others, or generate content that would obviously get you banned anywhere else.
You agree not to use Milo to record, transcribe, generate, or distribute content that:
- is illegal under the laws of your jurisdiction or the United Arab Emirates;
- infringes anyone's intellectual property, privacy, or publicity rights;
- impersonates a specific real person (alive or recently deceased) without their consent, including by mimicking their writing style for deceptive purposes;
- contains child sexual abuse material, depicts or solicits sexual activity involving minors, or otherwise endangers children;
- promotes terrorism, violent extremism, or incitement to violence;
- contains targeted harassment, hate speech, or threats against a person or protected group;
- is deceptive medical, legal, or financial advice presented as factual or professional;
- contains coordinated election misinformation or disinformation campaigns;
- is malware, spam, phishing, or content designed to harm other people's devices or accounts.
You also agree not to:
- circumvent Milo's rate limits, safety filters, or access controls;
- scrape, automate, or otherwise interact with the Services in a way other than the intended user interface (no headless scripts, no bot accounts);
- reverse engineer or attempt to extract underlying model weights, prompts, or proprietary system instructions;
- use Milo to compete with us by reselling its outputs to others as a wrapped AI service;
- resell or sublicense access to Milo accounts to third parties.
We may suspend or terminate accounts that breach these rules, with or without prior notice depending on the severity. Serious abuse (CSAM, terrorism content, coordinated harm) results in immediate permanent termination and may be reported to law enforcement.
4. AI-Generated Content and Your Rights
In short: You own your recordings. We don't claim ownership of the posts Milo generates from them. You can use those posts however you like, including commercially. But you're responsible for reviewing them before publishing.
4.1 Your inputs
Voice recordings, photos, transcripts, tone settings, presets, sample posts, and any other content you provide to Milo ("Your Inputs") remain yours. We don't claim ownership of Your Inputs.
To run Milo, you grant us a limited, non-exclusive, royalty-free license to host, process, and display Your Inputs as needed to deliver the Services to you (e.g., to send your audio to Groq for transcription and to display your transcript and posts back to you). We don't use Your Inputs to train any models — see the Privacy Policy.
4.2 The posts Milo generates
Posts and other content generated for you by Milo ("Generated Content") are yours to use, edit, publish, and monetize, subject only to:
- compliance with Section 3 (Acceptable Use) above;
- your responsibility to ensure the Generated Content does not infringe anyone else's rights;
- compliance with the rules of whichever platform you publish to.
You do not need to credit Milo when posting Generated Content. You may use it for commercial purposes without restriction or royalty.
One important caveat about ownership: Under current US copyright law (and similar regimes elsewhere), purely AI-generated text may not be eligible for copyright protection. We make no representation that Generated Content is copyrightable. If copyright matters for your use case (for example, you want to register a work), consult a qualified lawyer in your jurisdiction.
4.3 Accuracy and review
AI-generated content can be wrong, biased, or sound more confident than it is. Milo's posts are starting drafts, not finished products. You agree to:
- review every post before publishing;
- verify factual claims, names, numbers, and quotations;
- ensure the content reflects your actual views before posting under your name;
- not present Generated Content as professional advice in regulated fields without independent professional review.
4.4 Reporting problematic generations
If a post Milo generates is problematic — offensive, factually wrong about a person, contains private information about someone else — tap the flag icon on the post inside the app, or email raomahmed26@gmail.com. We review reports and may use them to improve Milo's safety filters.
5. Third-Party Platforms
Milo helps you create content for Twitter/X, LinkedIn, Instagram, Facebook, Threads, and TikTok. We are not affiliated with, endorsed by, or sponsored by any of these platforms. Their names and logos belong to their respective owners.
When you copy content from Milo and post it to one of these platforms, your post is subject to that platform's terms of service and community guidelines. You are responsible for compliance with each platform's rules. We have no control over how a platform displays, ranks, removes, or moderates the content you publish.
If a platform's rules conflict with content Milo generates for you, follow the platform's rules — don't post the content.
6. Beta Program
In short: Milo is currently in beta. Things will change. Things may break.
Milo is currently offered as a beta service. While in beta:
- Features may change, be added, or be removed without notice.
- Data may be reset, migrated, or temporarily unavailable while we ship improvements.
- Service uptime is not guaranteed.
- We may invite specific users to test new features and ask for feedback.
- Beta access is free; we may introduce paid plans in the future. Existing beta users will be notified before any paid plan takes effect on their account.
By using the beta, you accept this trade-off in exchange for early access.
7. Apple App Store
If you downloaded the Milo iOS app from the Apple App Store, these additional terms apply:
- These Terms are between you and us only, not between you and Apple. Apple is not responsible for the iOS app or its content.
- Apple has no obligation to provide maintenance or support for the iOS app.
- If the iOS app fails to conform to any warranty applicable under law, you may notify Apple, and Apple will refund the purchase price (if any). To the maximum extent permitted by law, Apple has no other warranty obligation with respect to the iOS app.
- We — not Apple — are responsible for addressing any claims relating to the iOS app, including product liability, failure to conform with legal requirements, and consumer protection claims.
- If a third party claims the iOS app or your possession and use of it infringes their intellectual property rights, we — not Apple — are responsible for the investigation, defense, settlement, and discharge of that claim.
- You must comply with applicable third-party terms when using the iOS app.
- Apple and its subsidiaries are third-party beneficiaries of these Terms and have the right to enforce them against you as a user of the iOS app.
8. Our Intellectual Property
The Milo brand, the Milo app, the website, the design, the software, and the underlying systems (other than Your Inputs and Generated Content) are owned by us or our licensors. We grant you a limited, non-exclusive, non-transferable, revocable license to use the Services for their intended purpose during the term of your account. You may not:
- copy, modify, or create derivative works of the Milo software;
- resell, sublicense, or redistribute the Services;
- remove or obscure copyright, trademark, or other proprietary notices;
- use the "Milo ✦" name, logo, or other Milo marks in any way that could imply endorsement or affiliation.
If you submit feedback, suggestions, or feature ideas, you grant us a perpetual, irrevocable, royalty-free license to use them to improve the Services. We won't owe you any compensation for feedback you choose to share.
9. Termination
You can terminate at any time by deleting your account in Settings → Danger zone → Delete account or by emailing us at raomahmed26@gmail.com.
We may suspend or terminate your account if:
- you materially breach these Terms, especially Section 3 (Acceptable Use);
- your account is involved in fraud, abuse, or activity that endangers other users or our infrastructure;
- we are required to by law or by a valid legal process;
- we decide to shut down the Services entirely — in which case we will give reasonable advance notice via the email on your account where possible.
On termination, your access ends and we will delete your data per the Privacy Policy retention schedule. Sections that by their nature should survive termination (intellectual property, disclaimers, liability limits, indemnification, governing law, dispute resolution) survive.
10. Service Availability and Changes
We aim for high reliability but do not guarantee uninterrupted access. The Services may experience downtime for maintenance, third-party outages (especially Groq, Supabase, Vercel, PostHog), or unforeseen events. We are not liable for losses caused by outages or for content you couldn't generate during downtime.
We may change, add, or remove features at any time. We will use reasonable efforts to notify you of material changes that meaningfully reduce functionality.
11. Copyright Complaints (DMCA)
If you believe content stored in or generated by Milo infringes your copyright, send a notice to raomahmed26@gmail.com with:
- your name and contact details;
- identification of the copyrighted work you claim has been infringed;
- identification of the material in Milo (URL or other identifier) and where it is located;
- a good-faith statement that the use is not authorized by the copyright owner, its agent, or law;
- a statement, under penalty of perjury, that the information is accurate and you are authorized to act on the copyright owner's behalf;
- your physical or electronic signature.
We will review and respond to valid notices. Repeated infringement results in account termination.
12. Disclaimers
THE SERVICES AND ALL CONTENT GENERATED BY MILO ARE PROVIDED "AS IS" AND "AS AVAILABLE," WITHOUT ANY WARRANTY OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY. TO THE FULLEST EXTENT PERMITTED BY LAW, WE DISCLAIM ALL IMPLIED WARRANTIES INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, AND ANY WARRANTIES THAT THE SERVICES OR GENERATED CONTENT ARE ACCURATE, COMPLETE, RELIABLE, OR ERROR-FREE.
Generated Content is produced by AI systems that can — and do — produce mistakes. We make no claim that Generated Content is factually accurate, fair, balanced, original, non-infringing, or fit for any particular use. You are solely responsible for reviewing and verifying Generated Content before relying on it or publishing it.
13. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, LOST REVENUE, LOST DATA, OR LOSS OF GOODWILL, ARISING OUT OF OR IN CONNECTION WITH THE SERVICES OR ANY GENERATED CONTENT, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
OUR TOTAL CUMULATIVE LIABILITY TO YOU FOR ANY CLAIM ARISING FROM OR RELATED TO THESE TERMS OR THE SERVICES WILL NOT EXCEED THE GREATER OF (A) THE TOTAL AMOUNT YOU PAID US IN THE TWELVE (12) MONTHS BEFORE THE EVENT GIVING RISE TO LIABILITY, OR (B) ONE HUNDRED US DOLLARS ($100).
Some jurisdictions don't allow exclusions or limitations of certain warranties or damages. In those jurisdictions, the above limits apply only to the extent allowed by law.
14. Indemnification
You agree to indemnify and hold us harmless from any claims, damages, losses, liabilities, and expenses (including reasonable legal fees) arising out of or related to:
- your use of the Services;
- Your Inputs or any Generated Content you publish;
- your breach of these Terms;
- your violation of applicable law or any third party's rights, including intellectual property rights.
We may, at our expense, assume exclusive defense and control of any matter for which you are required to indemnify us. You agree to cooperate with our defense of any such claim.
15. Governing Law
These Terms are governed by the laws of the United Arab Emirates, without regard to its conflict-of-laws principles. The UN Convention on Contracts for the International Sale of Goods does not apply.
16. Dispute Resolution
In short: Try to resolve it informally first. If we can't, courts in Dubai have jurisdiction.
Informal resolution
Before filing any formal claim, send an email describing the issue to raomahmed26@gmail.com. The parties agree to attempt to resolve the dispute in good faith for at least 30 days from the date of the email.
Jurisdiction
If informal resolution fails, the parties agree that the courts of Dubai, United Arab Emirates have exclusive jurisdiction to hear any dispute arising from these Terms, except where mandatory consumer-protection law in your jurisdiction grants you the right to bring proceedings in your local courts. In that case, you may bring proceedings in your local courts and we agree to comply with applicable consumer-protection law.
No class actions
To the maximum extent permitted by law, any claim must be brought in your individual capacity, not as part of a class, consolidated, or representative action.
17. Changes to These Terms
We may update these Terms from time to time. When we do:
- The "Last updated" date at the top will change.
- For material changes — for example, a change to the dispute resolution clause, governing law, or limitation of liability — we will notify you via the email address on your account before the change takes effect, where reasonably possible.
- Your continued use of the Services after the new Terms take effect means you accept them. If you don't agree, stop using the Services and close your account.